Planet Hollywood Cancun Review: Your Ultimate Guide to a Star-Studded All-Inclusive Resort Experience

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Welcome to Planet Hollywood Cancun: Location & First Impressions

Kick off your vacation with an introduction to Planet Hollywood Cancun's prime location in Costa Mujeres, followed by a glimpse into its glamorous main lobby and exclusive StarClass check-in experience.

After landing, the anticipation builds. Planet Hollywood Cancun is situated about a 45-minute drive north of the Cancun International Airport, placing it in a newer resort area that feels both grand and a bit more exclusive. The moment you see that iconic sign, you know the show is about to begin.

Stepping into the main lobby is your first real taste of the resort's modern, high-energy vibe. It’s spacious and buzzing, and it’s where most guests will handle their check-in. Here’s a little tip for those who've upgraded: if you booked a StarClass suite, you get your own dedicated check-in area right within the main lobby—a fantastic perk to get your vacation started even faster.

Just off the lobby, we immediately discovered an area they call the Sunset Strip. This isn't just a hallway; it's the resort's central artery. It’s a vibrant indoor boulevard lined with many of the property's incredible dining options. With 11 restaurants on the family-friendly side and two more over in the adults-only section, the culinary variety is immediately impressive.

This central hub is also home to other key amenities, including a much-needed coffee bar for pastries and caffeine, and even a cinema for those rare rainy afternoons. We also poked our heads into the fitness center. While it has all the essentials, I honestly thought it could be a bit larger for a resort of this size. Still, it's great to have so much conveniently located right from the moment you arrive.

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Resort Facilities & Family-Friendly Entertainment

Explore the resort's vibrant Sunset Strip, featuring diverse dining options, an on-site cinema, state-of-the-art fitness center, and the exciting Planet Play arcade and trampoline park.

Venturing beyond the main hub, we found something the kids (and the kids-at-heart) will absolutely love: Planet Play. This place is an energetic explosion of fun, featuring a massive arcade and even a trampoline park. It’s the perfect spot to burn off some energy or escape the midday sun. Just a heads-up, this is one of the few amenities that comes with an additional cost, but it's a fantastic option to have in your back pocket.

The resort's outdoor grounds are just as impressive, with a pool scene thoughtfully designed to cater to everyone. There are two sprawling sections for the main family pool, situated perfectly with views of the beach. For those with StarClass access, there's an exclusive pool that offers a more tranquil vibe, while the Adult Scene section has its own dedicated pool, ensuring guests in those rooms have a true adults-only sanctuary.

But the fun doesn't stop at the pools. Tucked away behind the main swimming areas is a whole zone for sports and activities. We spotted a 9-hole mini-golf course that looked like an absolute hit with families. Nearby, you'll find the resort's water park area. Now, it's important to set expectations: this isn't a park with towering, thrill-a-minute slides. It's more of a fantastic splash pad complex with smaller slides, a lazy river complete with charming fountains, and plenty of loungers for parents to relax on. It's perfectly geared towards younger children.

For a bit more of a challenge, there’s a surf simulator right next to the lazy river (this also costs extra). And when hunger strikes, you don't have to go far—a fast-casual Guy's Burger Joint is conveniently located right in the middle of all the action, making it easy to grab a quick and delicious bite.

Finally, let's talk about one of the resort's true showstoppers: the beach. You do have to walk across a small, naturally protected sand dune to get there, but the reward is immense. We were greeted by beautiful, white, powdery sand and that iconic turquoise water. A huge bonus of this location is that it's often protected from the sargassum that can affect other parts of the coast, making for a genuinely pristine beach day.

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Exclusive Accommodations: Suites for Every Star

Get an in-depth look at the luxurious suites available at Planet Hollywood Cancun, from the adult-only junior swim-up suites to the expansive one-bedroom Director's Suites, highlighting their premium features and comfort.

For our stay, we checked into a stunning Junior Suite Swim-Up in the adults-only section, and it did not disappoint. The moment you step inside, you find the bathroom to your left. I loved the clever layout here; instead of a single crowded vanity, there are two separate sinks facing each other, which is a fantastic design for couples. Add to that a separate, closeted toilet room for extra privacy and a spacious shower with a rainfall head, and you have a seriously well-thought-out space.

The main room is sleek and comfortable, centered around a plush king-size bed. You’ll find double closets offering plenty of storage, with a fully-stocked mini bar and beverage center nestled right between them. Since we had StarClass, this came with upgraded perks like cozy robes and slippers. There's also a small sofa for relaxing, which can be swapped for a sleeper on request. It’s the perfect home base.

But the true showstopper is what lies just beyond the sliding glass doors. This is where the 'swim-up' concept is taken to another level. Our suite opened onto a surprisingly large and lush private lawn. The patio had everything we could want: a table and chairs for morning coffee, two padded loungers for sunbathing, and the ultimate luxury—our very own in-water loungers waiting in the pool. It was our own little slice of paradise.

For those of us traveling with a larger party or simply craving more room to spread out, upgrading to the One-Bedroom Director's Suite is a fantastic choice. This is a true one-bedroom layout, offering a significant increase in space and privacy. It's worth noting that there are actually a couple of different floor plans for this suite category, so your exact setup might vary slightly, but the upscale amenities and spacious feel are a constant.

The main living area feels less like a hotel room and more like a chic, modern apartment. It’s anchored by a comfortable sofa and a separate dining area, complemented by a handy bar top and a small kitchenette. This setup is absolutely perfect for enjoying in-room meals or mixing a cocktail before heading out for the evening. Best of all, this main space includes its own full bathroom, which is a game-changing convenience when traveling with family or friends.

What truly sets this suite apart is the fully enclosed bedroom, complete with a door that closes it off for total privacy. Inside this sanctuary, you’ll find a second TV and the entrance to the master bathroom, which is a showstopper in its own right. With dual sinks, a huge soaking tub, and a separate, spacious shower, it has all the glamour of a Hollywood dressing room. It’s the perfect private retreat to unwind in after a long day of fun in the sun.

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Dive Into Fun: Pools & Water Adventures

Discover the variety of pools at Planet Hollywood, including exclusive adult-only and StarClass options, alongside the exciting (though smaller) water park, lazy river, and a surf simulator for endless aquatic entertainment.

The main outdoor area feels less like a single, massive pool and more like a collection of distinct aquatic neighborhoods. At the heart of it, a wide, open plaza serves as a central point, branching off to the different swimming zones. It’s a smart design that helps manage the flow of guests and gives each area its own unique personality.

One of these exclusive neighborhoods is reserved for Adult Scene guests. This pool is a true retreat, offering a more serene and sophisticated atmosphere away from the bustling family areas. We found it to be the perfect spot for quiet relaxation, with plenty of space to lounge and soak up the sun without interruption. It really delivers on the promise of an elevated, adults-only experience.

Right next door, you'll find the StarClass pool. While this area is also exclusive, it welcomes families who have the StarClass upgrade. It strikes a lovely balance—quieter than the main family pools but still with a friendly, relaxed energy. It’s a fantastic perk for those who want a more premium poolside experience without needing a completely child-free setting.

Of course, the main event for most guests is the expansive family pool. This is where the resort's high-energy vibe truly comes to life. It’s a sprawling aquatic playground, cleverly divided to create different zones for splashing, swimming, and socializing. With music, activities, and that gorgeous ocean backdrop, it’s the vibrant, beating heart of the resort's daytime fun.

Just behind the main pools, the resort unfolds into a dedicated zone where the playful spirit really kicks into high gear. This is the spot for anyone with energy to burn, offering a completely different vibe from the poolside lounging. We loved that there was a whole area set aside for these kinds of fun and games.

The centerpiece of this area is undoubtedly the water park. It's a vibrant, colorful world of aquatic fun. We saw plenty of families happily set up on the surrounding loungers, letting their kids safely explore the network of fountains and water features. It's a fantastic, self-contained playground that offers hours of entertainment.

But here’s a little secret we were delighted to discover. Tucked away just beyond the surf simulator, the resort has one ace up its sleeve for bigger kids and adults. We found it: the property's single large, twisting water slide! It was a fantastic hidden gem that adds a dash of genuine thrill to the water park experience, offering a surprisingly fast and fun ride.

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The Pristine Beaches of Costa Mujeres

Unwind on the beautiful white sandy beaches of Costa Mujeres, known for its clear, sargassum-free waters and natural dune landscape, providing a perfect escape for relaxation.

The transition from the vibrant pool scene to the tranquil beachfront is a little adventure in itself. A wooden walkway guides you over a stretch of preserved, wild-looking terrain, building the anticipation for what lies on the other side. It’s a thoughtful touch that makes you feel like you're truly arriving somewhere special, leaving the resort's energy behind for a moment of natural calm.

And what an arrival it is. The beach here opens up into a wide, generous expanse, giving you plenty of room to find your own perfect spot. The sand is incredibly soft underfoot, and the water boasts those brilliant shades of blue that you dream of when you picture a Caribbean getaway. It truly feels pristine, a stunning reward for that short journey.

One of the absolute highlights for us was the remarkable clarity of the water. The location in this part of Costa Mujeres seems to bless this stretch of coastline, often keeping it wonderfully clear and inviting for swimming. It makes all the difference, transforming a pretty beach into a truly spectacular one.

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Conclusion & Future Travels

Wrap up the tour with final thoughts on Planet Hollywood Cancun and an invitation to stay connected for more resort reviews and essential travel tips for your next adventure.

And that's a wrap on our tour of Planet Hollywood Cancun! It's a resort that delivers exactly what it promises: a high-energy, entertainment-forward vacation with that signature touch of Hollywood flair. It manages to cater beautifully to a wide audience, offering vibrant fun for families and chic, exclusive escapes for adults, all set against the backdrop of an absolutely gorgeous piece of coastline.

I hope this detailed walkthrough has given you a clearer picture of what a stay here is really like. My passion is bringing these destinations to life for you, sharing not just the highlights but all the little tips and tricks that help you plan the perfect getaway. I'm always on the hunt for the next incredible resort to explore.

If you enjoyed this review, please consider following along for more regular resort features and travel advice. Your support means the world and helps me continue these adventures. Thanks so much for joining me on this trip—I'll see you in the next one!

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FAQ

Where is Planet Hollywood Cancun located and how far is it from the airport?

Planet Hollywood Cancun is located in Costa Mujeres, approximately a 45-minute drive north of the Cancun International Airport. This newer resort area offers a grand and exclusive feel.

What additional cost amenities are available at Planet Hollywood Cancun?

Planet Hollywood Cancun offers a few amenities at an additional cost. These include Planet Play, which features a large arcade and trampoline park, and the surf simulator located near the lazy river.

What is the beach like at Planet Hollywood Cancun?

The resort boasts a beautiful beach with white, powdery sand and iconic turquoise water. A significant advantage of its Costa Mujeres location is that it's often protected from sargassum, ensuring a pristine beach experience.